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about My Pest Pros
My Pest Pros of Fairfax, VAhas received 39 reviews, averaging 4.00 Stars:
Fairfax, VA
Pest Control
Washington, VA
Winston did a really good job. He took care of all we needed and very thoroughly answered all our questions. I also think it impressive that he is coming back after 2 weeks just to check on things and follow up on anything that may need more than one treatment. I would for sure recommend Winston to others.
- Mike M.
Fairfax, VA
Pretty good.
- Veer T.
Pest Control
Lorton, VA
Prompt, skilled, professional service on my hornets nest problem.
- Kim H.
Bee & Wasp Removal
Falls Church, VA
The tech was knowledgeable and courteous. He did a great job. Thats why Im going to keep using this companys services.
- Rawad K.
Pest Control
Alexandria, VA
Service was good. Though not all mosquitoes are gone, this is a marked improvement from what it has been, so we are happy!
- Thomas N.
Mosquito control
Falls Church, VA
Very informative, unlike the first company we had.
- Bill Richards
Pest Control
Fairfax, VA
Extremely happy with service today.
- Sally Sibley
Pest Control
Fairfax Station, VA
Patrick, the technician who came to do our service was great. He explained everything he was going to do and answered all our questions. He was very knowledgeable and professional.
- Pat Ciarlo
Pest Control
Cheverly, MD
Good job so far.
- Stephanie R.
Fairfax, VA
I'm very happy with the service. I'm not so happy that the account grew to $800 before letting me know I owe money. The whole year this year is $350. Either I was charged an awful lot, or the account went YEARS without a payment!
- Patty Peterson
Pest Control
Potomac, MD
...
- Selena Baxa
Pest Control
Fairfax, VA
He showed up early without warning, but besides that everything was fine.
- Diane Hazlett
Pest Control
Great Falls, VA
Friendly and polite customer service.
- Jyoti Iyer
Pest Control
Fairfax, VA
Everything went pretty well, thanks for your help.
- Chiara Zappala
Pest Control
Burke, VA
Good service!
- Kevin Anderson
Pest Control
Burke, VA
Work is as advertised and professional.
- Lin St. Clair
Pest Control
Washington, D.C., DC
Service was good. Still trying to catch all the mice.
- Peggy Mihelich
Mice Control
Fairfax, VA
im very happy with my service with Pest pros.
- Shawn Achziger
Pest Control
Centreville, VA
Doing good job.
- Chung Kim
Pest Control
Bristow, VA
I really like the improvements on communicating through both email and phone call reminders. I thought it was a great idea to send the picture of the technician and his bio. Thank you!
- Dee Dee McPhaul
Pest Control
Capitol Heights, MD
Good customer service and very professional staff. I wish they could offer more precise service time frames (2 hour blocks versus 4 hour blocks). The pricing for the service was higher than I had hoped, but since this was a bit of an emergency for us, I decided to go this route. If I had more time to shop around, I would likely have chosen a better priced company. But since I had a good experience previously, I felt comfortable with the service I would receive for the price.
- Tammy Montgomery
Thanks for your continued support and business. We are glad to hear that you turned to us for continued protection. As we shared in an email to you, our regularly scheduled appointments are set as two-hour windows. We usually schedule new clients in a four-hour window due to the nature of their service taking longer and then narrow it down as we get closer to the appointment. Unfortunately, that was not done in your case. We apologize for any inconvenience this may have caused you. The technician should have also called before the service to update you on his anticipated arrival.
Pest Control
Falls Church, VA
Visit was very professional but the required follow up work was not done in a timely manner (I had to call office two weeks after service visit to remind of pending follow up work).
- Esperanza Miranda
Pest Control
Fairfax, VA
Melanie was very helpful in addressing the issues we had with delayed service.
- Yusif Babanli
Falls Church, VA
Great customer service. I had a wasps nest over my front door and they came out to take care of it, checked the attic and put dust in potential locations where the bees may setup a new nest. Steve, who came onsite, was very friendly and helpful. There was a small pile of dust on the front porch, which I cleaned up myself later on before my kids stepped in it. Also, the price for the visit was a LOT considering he was there for about 15 min.
- Deanna Devaney
Bee & Wasp Removal
Fairfax, VA
Had a tough year this year but I am sure it's from all the rains this year.
- Rich Candido
Pest Control
Annandale, VA
I had to call to remind them about my appointment, but within minutes of them leaving after the treatment, bugs were gone and we could enjoy our yard again!
- Joanna Verdi
Pest Control
Arlington, VA
My technician is great and is very focused on ensuring that the service is working for my family. I wish there was an option for weekly or bi-weekly spraying as I'm finding that every three weeks just isn't effective for my property.
- Maggie Slye
Mosquito control
Herndon, VA
We really can't rate our technician because we were not home at the time. He didn't leave any door hanger or any indication that we was there so we don't have any way to feel confident that he actually came to the home and performed the services we expected. Normally he does but the last 2 times we haven't received any card. Please inform your technicians to leave a card that details time and services performed in an obvious place, else we will assume that no one came.
- Greg Santoro
Thank you for the feedback provided today. We definitely appreciate you sharing this issue and already reached out to you directly via phone and email. Even negative feedback helps us improve. We are sharing it with the technician servicing your home and all our staff to remind them about the importance of leaving behind door tags. Door tags and thorough notes are part of the protocols our technicians are expected to follow.
Pest Control
Washington, D.C., DC
I am overall satisfied. However, the professionalism of the technician for my most recent servicing was lacking. He didn't cover his shoes and trekked dirt and leaves throughout my home.
- Erin Sherman
Mosquito control
703-239-4813
703-239-4813202-559-5916
202-559-5916301-579-3012
301-579-3012703-661-9184
703-661-9184571-261-6403
571-261-6403301-842-4743
301-842-4743410-415-9027
410-415-9027410-513-9531
410-513-9531410-881-5499
410-881-5499
Great team and quality service; very knowledgeable.
- Old Fairfax Mews Community Council