Read what people are saying
about My Pest Pros

My Pest Pros of Fairfax, VA
has received 39 reviews, averaging 4.00 Stars:

Comments:

Great team and quality service; very knowledgeable.

- Old Fairfax Mews Community Council

Service Provided:

Pest Control


Comments:

Winston did a really good job. He took care of all we needed and very thoroughly answered all our questions. I also think it impressive that he is coming back after 2 weeks just to check on things and follow up on anything that may need more than one treatment. I would for sure recommend Winston to others.

- Mike M.

Winston Service Provided:

Pest Control


Technicians: Winston
Comments:

Pretty good.

- Veer T.

Service Provided:

Pest Control


Comments:

Prompt, skilled, professional service on my hornets nest problem.

- Kim H.

Service Provided:

Bee & Wasp Removal


Comments:

The tech was knowledgeable and courteous. He did a great job. Thats why Im going to keep using this companys services.

- Rawad K.

Service Provided:

Pest Control


Comments:

Service was good. Though not all mosquitoes are gone, this is a marked improvement from what it has been, so we are happy!

- Thomas N.

Service Provided:

Mosquito control


Comments:

Very informative, unlike the first company we had.

- Bill Richards

Service Provided:

Pest Control


Comments:

Extremely happy with service today.

- Sally Sibley

Service Provided:

Pest Control


Comments:

Patrick, the technician who came to do our service was great. He explained everything he was going to do and answered all our questions. He was very knowledgeable and professional.

- Pat Ciarlo

Service Provided:

Pest Control


Date: 06/13/2018

Cheverly, MD
Comments:

Good job so far.

- Stephanie R.

Service Provided:


Comments:

I'm very happy with the service. I'm not so happy that the account grew to $800 before letting me know I owe money. The whole year this year is $350. Either I was charged an awful lot, or the account went YEARS without a payment!

- Patty Peterson

Service Provided:

Pest Control


Comments:

...

- Selena Baxa

Service Provided:

Pest Control


Comments:

He showed up early without warning, but besides that everything was fine.

- Diane Hazlett

Service Provided:

Pest Control


Comments:

Friendly and polite customer service.

- Jyoti Iyer

Service Provided:

Pest Control


Comments:

Everything went pretty well, thanks for your help.

- Chiara Zappala

Service Provided:

Pest Control


Date: 04/05/2018
Pest Control
Burke, VA
Comments:

Good service!

- Kevin Anderson

Service Provided:

Pest Control


Date: 04/01/2018
Pest Control
Burke, VA
Comments:

Work is as advertised and professional.

- Lin St. Clair

Service Provided:

Pest Control


Comments:

Service was good. Still trying to catch all the mice.

- Peggy Mihelich

Service Provided:

Mice Control


Comments:

im very happy with my service with Pest pros.

- Shawn Achziger

Service Provided:

Pest Control


Comments:

Doing good job.

- Chung Kim

Service Provided:

Pest Control


Comments:

I really like the improvements on communicating through both email and phone call reminders. I thought it was a great idea to send the picture of the technician and his bio. Thank you!

- Dee Dee McPhaul

Service Provided:

Pest Control


Comments:

Good customer service and very professional staff. I wish they could offer more precise service time frames (2 hour blocks versus 4 hour blocks). The pricing for the service was higher than I had hoped, but since this was a bit of an emergency for us, I decided to go this route. If I had more time to shop around, I would likely have chosen a better priced company. But since I had a good experience previously, I felt comfortable with the service I would receive for the price.

- Tammy Montgomery

A Response from: Brett Lieberman

Thanks for your continued support and business. We are glad to hear that you turned to us for continued protection. As we shared in an email to you, our regularly scheduled appointments are set as two-hour windows. We usually schedule new clients in a four-hour window due to the nature of their service taking longer and then narrow it down as we get closer to the appointment. Unfortunately, that was not done in your case. We apologize for any inconvenience this may have caused you. The technician should have also called before the service to update you on his anticipated arrival.

Service Provided:

Pest Control


Comments:

Visit was very professional but the required follow up work was not done in a timely manner (I had to call office two weeks after service visit to remind of pending follow up work).

- Esperanza Miranda

Service Provided:

Pest Control


Comments:

Melanie was very helpful in addressing the issues we had with delayed service.

- Yusif Babanli

Melanie Service Provided:

Pest Control


Customer Service: Melanie
Comments:

Great customer service. I had a wasps nest over my front door and they came out to take care of it, checked the attic and put dust in potential locations where the bees may setup a new nest. Steve, who came onsite, was very friendly and helpful. There was a small pile of dust on the front porch, which I cleaned up myself later on before my kids stepped in it. Also, the price for the visit was a LOT considering he was there for about 15 min.

- Deanna Devaney

Service Provided:

Bee & Wasp Removal


Comments:

Had a tough year this year but I am sure it's from all the rains this year.

- Rich Candido

Service Provided:

Pest Control


Comments:

I had to call to remind them about my appointment, but within minutes of them leaving after the treatment, bugs were gone and we could enjoy our yard again!

- Joanna Verdi

Service Provided:

Pest Control


Comments:

My technician is great and is very focused on ensuring that the service is working for my family. I wish there was an option for weekly or bi-weekly spraying as I'm finding that every three weeks just isn't effective for my property.

- Maggie Slye

Service Provided:

Mosquito control


Comments:

We really can't rate our technician because we were not home at the time. He didn't leave any door hanger or any indication that we was there so we don't have any way to feel confident that he actually came to the home and performed the services we expected. Normally he does but the last 2 times we haven't received any card. Please inform your technicians to leave a card that details time and services performed in an obvious place, else we will assume that no one came.

- Greg Santoro

A Response from: Brett Lieberman

Thank you for the feedback provided today. We definitely appreciate you sharing this issue and already reached out to you directly via phone and email. Even negative feedback helps us improve. We are sharing it with the technician servicing your home and all our staff to remind them about the importance of leaving behind door tags. Door tags and thorough notes are part of the protocols our technicians are expected to follow.

Service Provided:

Pest Control


Comments:

I am overall satisfied. However, the professionalism of the technician for my most recent servicing was lacking. He didn't cover his shoes and trekked dirt and leaves throughout my home.

- Erin Sherman

Service Provided:

Mosquito control


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Fairfax County

703-239-4813

703-239-4813
Washington, D.C. Area

202-559-5916

202-559-5916
Montgomery County

301-579-3012

301-579-3012
Loudoun County

703-661-9184

703-661-9184
Prince William County

571-261-6403

571-261-6403
Prince George's County

301-842-4743

301-842-4743
Baltimore County

410-415-9027

410-415-9027
Anne Arundel / Howard County

410-513-9531

410-513-9531
Carroll / Frederick County

410-881-5499

410-881-5499
My Pest Pros
Office: (703) 665-4455
3951 Pender Drive
Suite 105

Fairfax, VA 22030